Kansas Homeland Security Notification System

Helpful Hints

Do I automatically receive text messages on my wireless phone?
How do I set up my wireless phone to receive a text message?
Who do I contact to get information about the text messaging service from some wireless phone service plans providers?
How much does my service provider charge for text messages?
How will messages appear on my wireless phone?
What information is included in the message?
What if my wireless phone is turned off when the message is sent?

 

Do I automatically receive text messages on my wireless phone?

No. To receive messages you must have the messaging feature active on your digital phone. Please contact your service provider for assistance.

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How do I set up my wireless phone to receive a text message?

Most digital phones are capable of receiving text messages. Service requires and is subject to a service agreement and price plan with your wireless carrier. Not all wireless phones and service providers support this service. Service may not be available while roaming outside your home network.

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Who do I contact to get information about the text messaging service from some wireless phone service and pager providers?

 AT&T Wireless -- http://www.attws.com/messaging/
 Cingular -- http://www.cingular.com/beyond_voice/text_messaging
 Metrocall Wireless -- http://storefront.metrocall.com/customercare/cstcare_faq_services.asp
 Nextel -- http://www.nextel.com/services/mobilemessaging/textnumericmessaging.shtml
 Verizon - http://www.vtext.com

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How much does my service provider charge for text messages?

Pricing will vary due to the differences between service providers. Please contact your service provider for all pricing information for receiving text messages.

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How will messages appear on my wireless phone?

When you receive a text message, your phone will alert you that you have a message. The word "message" and/or an envelope icon will appear on the handset. Visual alerts will vary by phone model. Refer to the phone user manual for details on how the incoming message will be displayed.

A text message is a combination of words and numbers sent to a digital phone. Use the scroll keys (up, down) on your keypad to review the entire message. You can choose to forward, save or delete the message.

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What information is included in the message?

Subscribers to the Kansas Homeland Security Notification System will receive a total of 100 characters in the message text. This includes the name in the FROM: field and a topic in the SUBJECT: field. The message will indicate whether there has been a change in the national or state alert status, and the level of new alert status. Refer to the Kansas Homeland Security Notification System for more information about the alerts and for other related information.

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What if my wireless phone is turned off when the message is sent?

Most wireless phone service providers will attempt to deliver the message when your phone is powered on and you are in the digital service area. If the phone is powered off or you have traveled outside of digital service area, the wireless service network will store the message for later delivery. The network will attempt to deliver the message for several days from the date of receipt of the message.

When the phone's memory is full, you may not be able to send or receive messages. Memory capacity varies by make and model of the phone. You will receive a warning that the memory is almost full or full (message varies by handset). It is recommended that you delete old messages, prior to receiving new incoming messages.

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